Quality & precision
- We value quality over speedy delivery.
- We maintain state-of-the-art equipment and processes.
Collaboration & Teamwork
- We set team-based goals to succeed.
- We encourage respectful debate.
- We lift people up, especially when they are struggling.
Continuous Improvement
- We quantify our progress so improvements are visible.
- We focus on improving both processes and behaviors.
- We communicate business needs and seek ideas on how to work smarter.
Integrity
- We follow through on our commitments.
- We refer to vision-mission-values when debating solutions.
- We never sacrifice our values to make numbers.
Growth opportunities for employees
- We help our team members achieve their career goals.
- We identify opportunities for our team members to develop valued skills.
My experience with Omega has always been full of collaboration, growth, and career opportunity. The management, engineering, and staff overall make for a great working environment. These people are more than just co-workers, they are life long colleagues!
Enabling great communication really is at the heart of my role - it's absolutely essential that I build an ecosystem that will enable the Customer Success Team to communicate clearly and effectively externally with our customers and internally with our [engineering and manufacturing as well as quality and finance] teams to ensure that we fully meet each customers' expectations. It's the opportunity to achieve win-win outcomes that we seek in every engagement.